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Privacy Policy

Last updated: October 27, 2026

1. Information We Collect

We collect the following personal information when you use our Service:

  • Account Information: Name, email address, phone number (optional)
  • Birth Details: Date of birth, time of birth, place of birth, gender
  • Session Data: Your responses to Q&A questions, consultation notes
  • Technical Data: IP address, browser type, session activity timestamps
  • Communication Data: Messages exchanged with Margdarshaks

2. How We Use Your Information

Your personal data is used for the following purposes:

  • Generating your personalised Kundali (birth chart) and astrological report
  • Facilitating Q&A sessions and Margdarshak consultations
  • Account authentication and security (OTP verification, 2FA)
  • Sending notifications about your bookings and reports
  • Improving our Service and user experience

3. Data Storage and Security

We take the security of your data seriously:

  • All messages between users are encrypted at rest
  • Passwords are hashed using industry-standard algorithms
  • SSL/TLS encryption protects data in transit
  • Access to personal data is restricted to authorised personnel only
  • Regular database backups are maintained securely

4. Data Sharing

We do not sell your personal data. Your information may be shared with:

  • Margdarshaks: Your birth details and Q&A responses are shared with assigned Margdarshaks to provide consultation services
  • Payment Processors: Payment information is processed by our secure payment partners
  • Legal Requirements: We may disclose data if required by law or court order

5. Your Rights

You have the following rights regarding your personal data:

  • Access: View your personal data through your profile settings
  • Correction: Update your personal information at any time
  • Deletion: Request deletion of your account and all associated data through the Data Privacy settings
  • Portability: Request a copy of your data in a machine-readable format

6. Cookies and Session Data

We use session cookies to maintain your login state and preferences. These are essential for the Service to function and are not used for tracking or advertising purposes.

7. Data Retention

We retain your personal data for as long as your account is active. If you request account deletion:

  • Your profile and personal details are permanently deleted
  • Messages are deleted after the retention period
  • Anonymised statistical data may be retained for service improvement
  • Audit logs are retained for up to 1 year for security purposes

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through an in-app notification. Your continued use of the Service after changes constitutes acceptance.

10. Contact Us

For any privacy-related questions or to exercise your data rights, please contact us at support@antarjyoti.com.